JOB SUMMARY
Parts Associate is responsible for the day-to-day operation of the Parts room.
Duties include receiving incoming shipments, delivery of orders to both internal & external customers and the daily upkeep of parts inventory & areas belonging to the Parts department.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer calls for Parts department
- Sign for deliveries & assist with unloading—inspect all shipments for damage & notify freight company & Parts Manager before signing, if damage is detected
- Open all packages & verify quantities & parts numbers with packing slip; check all packages for damage & notify Parts Manager with any discrepancies
- Process & file purchase orders, EBO’s & stock orders
- Enter parts on work orders, invoice out Parts orders/tickets
- Receive orders in EBS using the EBO–parts that do not have an EBO will need to be billed either to the work order or sales order as an OPP entry
- Pull parts & gather them on a daily basis for Shop jobs & Road Tech work orders
- Notify Service Manager of any parts received on Service order tickets
- Track down/order after-market options for parts, if needed
- For customer orders, notify customer that parts have been received & are ready for pick-up
- Return cores promptly & monitor core credits
- Return parts for Warranty, as instructed by Warranty Administrator
- Respond to email requests for parts quotes in a timely manner
- Stage orders on Shipping counter that need to be shipped, Stock orders need to be received in the same manner
MONTHLY/ANNUAL ROUTINE:
- Run Inventory listing
- Manage monthly core deposit schedule
- Take inventory of road vans
