Overriding Objective:  Parts Associate is responsible for the day-to-day operation of the Parts room. 

Duties include receiving incoming shipments, delivery of orders to both internal & external customers and the daily upkeep of parts inventory & areas belonging to the Parts department.

Parts (daily routine):

• Answer calls for Parts Department
• Sign for deliveries & assist with unloading—inspect all shipments for damage & notify freight company &  Parts Manager before signing, if damage is detected
• Open all packages & verify quantities & parts numbers with packing slip; check all packages for damage &      notify Parts Manager with any discrepancies
• Process & file purchase orders, EBO’s & stock orders
• Enter parts on work orders, invoice out Parts orders/tickets
• Receive orders in EBS using the EBO–parts that do not have an EBO will need to be billed either to the work order or sales order as an OPP entry
• Pull parts & gather them on a daily basis for Shop jobs & Road Tech work orders
• Notify Service Manager of any parts received on Service order tickets
• Track down/order after-market options for parts, if needed
• For customer orders, notify customer that parts have been received & are ready for pick-up
• Return cores promptly & monitor core credits
• Return parts for Warranty, as instructed by Warranty Administrator
• Respond to email requests for parts quotes in a timely manner
• Stage orders on Shipping counter that need to be shipped, Stock orders need to be received in the same manner

Monthly/Annual routine:

• Run Inventory listing
• Manage monthly core deposit schedule
• Take inventory of road vans